Differential Service by dealer was disappointing

[PVEPANTHER]

The car was supposed to have a differential service with new fluids at a local dealer. When I took the car to an Indy shop to get a few other things done that were too expensive at stealership prices (sway bar end links, plugs etc), he noticed that the pinion seal was leaking! Go figure, the dealer is working on the part, and does not recommend a new pinion seal?? Also, he said it did not even look like new fluid. I am going to send it in for analysis - if teh results are bad, I’m going after them for a refund. At that time I will post the dealer name and leave a review - don’t want to do it now. The car was driven 25 miles after the dealer service.

52453

[TORINO]

Leaking pinion seal is not unusual and easy to change. Also the seal is not hard to come by. If dealer did a good service they would have pulled the cover, is there new silicone around the edge of cover ?

[PVEPANTHER]

Email was sent to replace the pinion seal, but never reached me. Also, they sent me info that shows the fluid was replaced…so I’m glad I questioned it! I now feel better