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View Full Version : I Love You-Reason #2


Hotrauder
03-22-2006, 06:40 PM
I had an issue with my Trilogy electric pump on Sunday. I called Jerry Monday morning. He immediately returned my call. "No problem, Denny; we'll get it out today. Less than 48 hours later I have a brand new pump in my hands.(Michigan to Florida) No charge, no muss, no fuss, no questions-just 100% support. What a concept. Any questions? ..Did you get your Trilogy yet? Dennis:D OH, and by the way, When I mentioned I had a problem while preping for Marauderboi's car show, DJV and Jman both were all over my problem. I had calls from Carfixer and PM's from Tallboy Sunday evening. If I had gotten this kind of caring from my Mom I never would have left home!
Tallboy
03-22-2006, 06:55 PM
If you need any help at all, you've got my number. I'm more than happy to drive up there to help.

Just say the word.:cool:
O's Fan Rich
03-22-2006, 07:04 PM
If I had gotten this kind of caring from my Mom I never would have left home!
And you'd have never gotten lai...... never mind...:D :banana:
Smokie
03-22-2006, 08:11 PM
I had an issue with my Trilogy electric pump on Sunday. I called Jerry Monday morning. He immediately returned my call. "No problem, Denny; we'll get it out today. Less than 48 hours later I have a brand new pump in my hands.(Michigan to Florida) No charge, no muss, no fuss, no questions-just 100% support. What a concept. Any questions? ..Did you get your Trilogy yet? Dennis:D OH, and by the way, When I mentioned I had a problem while preping for Marauderboi's car show, DJV and Jman both were all over my problem. I had calls from Carfixer and PM's from Tallboy Sunday evening. If I had gotten this kind of caring from my Mom I never would have left home!

Nothing good said about Jerry ever surprises me, he has a genuine desire to make sure his customers (friends) are happy with his product and he follows up...his word is good as gold....and our boys down here in Florida are also a pretty good bunch of guys.:beer:
Rider90
03-22-2006, 08:41 PM
I had a problem with my Trilogy and Jerry sent out two technicans from Dearborn to fix it for me. About an 11 hour drive round trip - Can't beat that customer service.

Thanks Jerry
bigslim
03-22-2006, 09:41 PM
This is why I consider Jerry such a good friend.
arco
03-23-2006, 02:50 AM
What? no air support? :P
I had a problem with my Trilogy and Jerry sent out two technicans from Dearborn to fix it for me. About an 11 hour drive round trip - Can't beat that customer service.

Thanks Jerry
Lone_Star
03-23-2006, 08:38 AM
Arco,
Much more fun to drive a Trilogy car then fly when your that close.
natedog1284
03-23-2006, 02:43 PM
Hey, you think they'd drive out here to help me install it? :P
Tallboy
03-23-2006, 04:30 PM
Hey, you think they'd drive out here to help me install it? :P

I would. :D I'm in Ansonia 3 or 4 times a year.:beer:
DEFYANT
03-23-2006, 04:43 PM
What? no air support? :P

No, but if he started air support, I would not be surprised.
Zack
03-23-2006, 05:16 PM
I had a problem with my Trilogy and Jerry sent out two technicans from Dearborn to fix it for me. About an 11 hour drive round trip - Can't beat that customer service.

Thanks Jerry

Are you serious?
Please elaborate.
Rider90
03-23-2006, 05:44 PM
Are you serious?
Please elaborate.
A bad bearing on the idler pulley attached to the alternator bracket. I told Jerry about my problem Friday, and had guys at my door on Saturday. Tools in hand, spare parts for trouble shooting, in and out. Scott was one of those guys - and a pleasure to shoot the breeze with.
MaLo03
03-23-2006, 05:51 PM
A bad bearing on the idler pulley attached to the alternator bracket. I told Jerry about my problem Friday, and had guys at my door on Saturday. Tools in hand, spare parts for trouble shooting, in and out. Scott was one of those guys - and a pleasure to shoot the breeze with.
DAG!
Now thats what I call customer service! I'm happier now that I made my Trilogy purchase.
Dan
03-24-2006, 09:28 AM
Hey, you think they'd drive out here to help me install it? :P

Nate,

I have an empty two car garage that is ideal for a multi day project like this.

It's in a very good neighborhood and is easy to get to from Rt. 9.

If you want to make New Britain "CT Power Adder Install HQ" just let me know.

Best,

Dan
Dan
03-24-2006, 09:30 AM
Detective Dan here....


If I had gotten this kind of caring from my Mom I never would have left home!

Deduction 1. Your comment allows us to deuce that you are no longer living at home.

Deduction 2. The fact that you are no longer living at home tells us that you Mother knew this long before you ever moved out.


:lol:
natedog1284
03-24-2006, 02:24 PM
Nate,

I have an empty two car garage that is ideal for a multi day project like this.

It's in a very good neighborhood and is easy to get to from Rt. 9.

If you want to make New Britain "CT Power Adder Install HQ" just let me know.

Best,

Dan

Well, I may just do that, and I may still give Tallboy a call. Thanks guys; see, this really is the best car club of all time!