TSBs and recalls

[duhtroll]

I just renewed car insurance and available on their website was a list of TSBs for the MM, so I thought I'd post it here. If there are any others, please add to the list.

1 of 10: ENGINE AND ENGINE COOLING:ENGINE
Bulletin Date: JAN 2006
ENGINE MISFIRE WITH DIAGNOSTIC TROUBLE CODE (DTC) PEWEE, P0302, P0303, P0304, P0305, P0306, P0307, P0308, AND P0316. ( NHTSA ITEM NUMBER - 10019912 )

2 of 10: SUSPENSION
Bulletin Date: FEB 2004
COSMETIC CRACKING OF LOWER CONTROL ARM BUSHING SLEEVE. ( NHTSA ITEM NUMBER - 10008116 )

3 of 10: SERVICE BRAKES, HYDRAULIC:ANTILOCK:ABS WARNING LIGHT
Bulletin Date: JAN 2004
ANTI-LOCK BRAKE SYSTEM (ABS) LIGHT ON WITH DIAGNOSTIC TROUBLE CODE (DTC) C1222 (SPEED WHEEL MISMATCH). ( NHTSA ITEM NUMBER - 10007332 )

4 of 10: EXTERIOR LIGHTING:HEADLIGHTS
Bulletin Date: JUN 2003
MOISTURE IN THE HEADLAMPS. ( NHTSA ITEM NUMBER - 10002617 )

5 of 10: FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
Bulletin Date: MAR 2003
FUEL GAUGE THAT COMES OFF FULL TOO QUICKLY OR READS LOWER THAN THE ACTUAL FUEL TANK LEVEL (ELECTRONIC OR ANALOG CLUSTER). ( NHTSA ITEM NUMBER - 10001952 )

6 of 10: EXTERIOR LIGHTING:HEADLIGHTS
Bulletin Date: MAR 2003
ERRATIC HEADLAMP OPERATION IN AUTOLAMP MODE. ( NHTSA ITEM NUMBER - 10001944 )

7 of 10: FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
Bulletin Date: FEB 2003
FUEL GAUGE READING THAT FLUCTUATES OR READS LOWER THAN THE ACTUAL FUEL TANK LEVEL. ( NHTSA ITEM NUMBER - 10002506 )

8 of 10: STEERING:HYDRAULIC POWER ASSIST SYSTEM
Bulletin Date: FEB 2003
POWER STEERING LOWER ASSIST AT LOW SPEEDS / STEERING LIGHT FEEL AT HIGHER SPEEDS. ( NHTSA ITEM NUMBER - 10002513 )

9 of 10: STEERING:HYDRAULIC POWER ASSIST:PUMP
Bulletin Date: NOV 2002
POWER STEERING PUMP NOISE THAT MAY DIFFER DEPENDING UPON BODY STYLE. ( NHTSA ITEM NUMBER - 10008346 )

10 of 10: ENGINE AND ENGINE COOLING:ENGINE
Bulletin Date: NOV 2002
HESITATION/STUMBLE DURING THE FIRST 2 MINUTES OF OPERATION FOLLOWING A COLD START. ( NHTSA ITEM NUMBER - 10008353 )


And the one recall:

Print Page | Close Window
1 of 1: FUEL SYSTEM, GASOLINE
Recall Number: 06E056000
Dates Manufactured: Unavailable
Number of Vehicles Affected: 58640
Date Owners Notified On: Unavailable
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Consequence of Defect:
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Corrective Action:
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JUNE/JULY 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 770-331-5535.

[RoyLPita]

I know that I had #7 done. I hated to watch my fuel guage from below full after driving 15 highway miles.

[duhtroll]

Mine does it too so now I just use the ODO to figure out fillups. I won't let the dealer here touch my car ever again.


I know that I had #7 done. I hated to watch my fuel guage from below full after driving 15 highway miles.

[Haggis]

9 of 10: STEERING:HYDRAULIC POWER ASSIST:PUMP
Bulletin Date: NOV 2002
POWER STEERING PUMP NOISE THAT MAY DIFFER DEPENDING UPON BODY STYLE. ( NHTSA ITEM NUMBER - 10008346 )

Fine....same to you. :P



Thanks for posting this Andrew. :up:

[Bluerauder]

What happened to the TSB 04-05-09 on the "Uncommanded Wiper Operation" that we all call the wacky wiper syndrome? Does this mean that the above are Marauder specific TSBs but there may be others that related to Panthers in general?? :dunno:

[RoyLPita]

I know that #10 is for the 2003 300a models.

[NATEHAWK]

for the fuel issue where the gauge drops quickly what did they do to fix it? Just replace the fuel sender?

[CRZYBIKER]

I know the axle TSB involved fomoco cars, but is it published anywhere where the MM is specified as 'included'?

[RF Overlord]

CRZYBIKER, the relevant text of the TSB is as follows:

Article No.
03-5-5 AXLE - REAR AXLE SHAFT AND/OR AXLE BEARING PREMATURE WEAR - VEHICLES PRODUCED BEFORE 1/1/2003 ONLY

Publication Date: February 28, 2003

FORD: 2003 CROWN VICTORIA
LINCOLN: 2003 TOWN CAR
MERCURY: 2003 GRAND MARQUIS


Although it doesn't specify the Marauder by name, '03 300As were given a Grand Marquis chassis number, so they were considered part of this recall.

[RoyLPita]

CRZYBIKER, the relevant text of the TSB is as follows:

Article No.
03-5-5 AXLE - REAR AXLE SHAFT AND/OR AXLE BEARING PREMATURE WEAR - VEHICLES PRODUCED BEFORE 1/1/2003 ONLY

Publication Date: February 28, 2003

FORD: 2003 CROWN VICTORIA
LINCOLN: 2003 TOWN CAR
MERCURY: 2003 GRAND MARQUIS


Although it doesn't specify the Marauder by name, '03 300As were given a Grand Marquis chassis number, so they were considered part of this recall.

Nowadays, I seem to be collecting axle shafts from cvpi's that already had the newer shafts installed then also needed the recall done. I now have 5 axle shafts if anyone here needs them. I had 6 but Blackmobile needed one.

[Shora]

Nowadays, I seem to be collecting axle shafts from cvpi's that already had the newer shafts installed then also needed the recall done. I now have 5 axle shafts if anyone here needs them. I had 6 but Blackmobile needed one.

My 300a Marauder was built in 2002 and my dealer refuses to even look at the axle stating that they will charge me if they think that nothing is wrong. I stated that the TSB should be enough of a reason to check the axle but they refuse. Further more, they will not fix number 4 or number 7.

They give me such a hard time fixing TSBs that I hardly even take my car to them at all.

For example, for the last few weeks I have been driving with a broken fog lamp even while being under ESP because I know that they are going to bust my chops fixing it (It is something with the wiring. The bulb is fine.)

Brian, is fixing the axle and head lamps optional? Will your dealer replace it for me if I PM you my vin and it shows that it was built before 2003?

Do you think that your dealer will replace the headlamp and fix the fog light as well while Im there?

Thanks buddy. By the way, thanks for your help with the control arm bolt that was lost. Drove down to a Ford dealer in Kendall to get another one. :beer:

[RoyLPita]

TSBs are only for the technicians who have to fix the vehicle. If there is a problem, they will repair it the way that they are instructed to. It is not a recall for us. Headlamps (neither buckets or bulbs) are covered by any extended policy. Wiring repairs, however, are covered. When it comes to the axles, is there a noise in the rear end? Are there any leaks? If the fuel sender is covered by your policy, then get it done. For me, it was worthwhile.

[Shora]

TSBs are only for the technicians who have to fix the vehicle. If there is a problem, they will repair it the way that they are instructed to. It is not a recall for us. Headlamps (neither buckets or bulbs) are covered by any extended policy. Wiring repairs, however, are covered. When it comes to the axles, is there a noise in the rear end? Are there any leaks? If the fuel sender is covered by your policy, then get it done. For me, it was worthwhile.

So they don't have to even look at the axles even though their is a TSB. Got it.

About the fog lamp, if it is not a bad fuse since the passenger side fog lamp works fine and I replaced the fuse just to make sure, what else could the problem be?

Also the bulb, which I bought new just to make sure, works when I connect it to the passenger side.

Thanks.

[RF Overlord]

Shora, I feel your pain.

When the shop that installed my 4.10s discovered the axle wear, they buttoned it back up and told me to take it back to the dealer to get the TSB done. I brought it to a local Ford dealer whom I trusted more than the selling L/M dealer, and they didn't even blink when I asked them to check for a "noise in the ear axle and oh by the way I know about the TSB". However, my car was still under warranty. If your car is still under warranty, perhaps try another dealer. If your car is out of warranty, then NO dealer is obligated to perform the TSB for free, even if the wear is discovered.

One other option. Pulling the axles is pretty simple...perhaps you and a knowledgeable buddy can do it yourself? If wear is found, the axle kit is P/N 3W1Z-4A109-AA. It lists for about $336 although I believe Ray "The Dealer" sells it to us with a significant discount.

[CRZYBIKER]

Nowadays, I seem to be collecting axle shafts from cvpi's that already had the newer shafts installed then also needed the recall done. I now have 5 axle shafts if anyone here needs them. I had 6 but Blackmobile needed one.

Thanks RoyL! very good to know, seems like there is always someone here who's got someones back. I am going to talk to my dealer (after the bearing gets a little louder) and hopefully get it taken care of, if not I may be dropping you an email.


P.S- check this out (related) This is a SAFETY RECALL, wonder if this can be used as ammo, same darned axle. I like the "sold to fleets" clause LOL

<TABLE cellSpacing=2 cellPadding=3 width="100%" border=0><TBODY><TR><TD vAlign=top colSpan=3><TABLE cellSpacing=0 cellPadding=0 width="100%" border=0 valign="top"><TBODY><TR><TD vAlign=top>Make / Models : </TD><TD vAlign=top></TD><TD vAlign=top>Model/Build Years: </TD></TR><TR><TD vAlign=top>FORD / CROWN VICTORIA </TD><TD vAlign=top></TD><TD vAlign=top>2003


</TD></TR><TR><TD vAlign=top>LINCOLN / TOWN CAR </TD><TD vAlign=top></TD><TD vAlign=top>2003


</TD></TR><TR><TD colSpan=2>Manufacturer : FORD MOTOR COMPANY</TD><TD></TD></TR></TBODY></TABLE></TD></TR><TR><TD colSpan=2>NHTSA CAMPAIGN ID Number : 04V328000 </TD><TD>Mfg's Report Date : JUL 06, 2004</TD></TR><TR><TD colSpan=3>Component: SUSPENSION:REAR</TD></TR><TR><TD colSpan=3>Potential Number Of Units Affected : 47314</TD></TR><TR><TD colSpan=3>Summary:
http://www-odi.nhtsa.dot.gov/images/spacer.gif CERTAIN POLICE, COMMERCIAL, AND PASSENGER VEHICLES SOLD TO FLEETS TYPICALLY INPUT HIGHER LOADS INTO THE VEHICLE CHASSIS OVERLOADING THE WHEEL BEARINGS AND AXLES.

</TD></TR><TR><TD colSpan=3>Consequence:
http://www-odi.nhtsa.dot.gov/images/spacer.gif THIS COULD LEAD TO EARLY BEARING FAILURE AND ULTIMATELY TO AXLE SHAFT FRACTURE. IN THE EVENT OF AXLE SHAFT FRACTURE, THE VEHICLE WOULD LOSE DRIVE FUNCTION AND WOULD COAST TO A STOP. LOSS OF DRIVE FUNCTION COULD LEAD TO A CRASH.

</TD></TR><TR><TD colSpan=3>Remedy:
http://www-odi.nhtsa.dot.gov/images/spacer.gif DEALERS WILL REPLACE THE REAR WHEEL BEARINGS, SEALS,AND AXLE SHAFTS. THE RECALL BEGAN ON JULY 15, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

</TD></TR><TR><TD colSpan=3>Notes:
http://www-odi.nhtsa.dot.gov/images/spacer.gif FORD RECALL NO. 04S16. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT ( 1-888-327-4236).

</TD></TR></TBODY></TABLE>

[cruzer]

Just had my rear axles replaced --I don't know whether it was under extended warranty or TSB--I had other warranty work done at the time and my bill was only $50. Used a stethescope to detect slight rumble in right rear bearing area--pulled them and the axle was just beginning to gall--sounds and runs great now--my first clue was I heard a faint rumble when I drove close to a concrete divider on the passenger side with the window open--just blind luck I heard it. Manufacture date---Oct 2002. Maury

[Shora]

If your car is still under warranty, perhaps try another dealer. If your car is out of warranty, then NO dealer is obligated to perform the TSB for free, even if the wear is discovered.

One other option. Pulling the axles is pretty simple...perhaps you and a knowledgeable buddy can do it yourself? If wear is found, the axle kit is P/N 3W1Z-4A109-AA. It lists for about $336 although I believe Ray "The Dealer" sells it to us with a significant discount.

Still under ESP. No dealer even wants to look at it. I wonder if they can or will blame the Metcos and Addcos. Can they blame it on the control arms/ sway bars?

[RF Overlord]

No dealer even wants to look at it.None? You've tried all the Ford and L/M dealers in your area and they all refused? Try calling the Ford Customer Relationship Center at 1-800-392-3673 (FORD).
I wonder if they can or will blame the Metcos and Addcos.Some dealers might, others would realise that the control arms and sway bar have nothing to do with it. It's a crap-shoot.

[Shora]

None? You've tried all the Ford and L/M dealers in your area and they all refused? Try calling the Ford Customer Relationship Center at 1-800-392-3673 (FORD).Some dealers might, others would realise that the control arms and sway bar have nothing to do with it. It's a crap-shoot.

Sorry if I confused you. I didn't go to "all" of the dealers in my area but all the ones that I did go to threatend to charge me if they find nothing wrong before even taking a quick look at it.

Also, I just installed the metcos and addcos three days ago. I would hate to have to install the OEM back to have this fixed.

Who said finding a dealer to work with is easy????

[MENINBLK]

Headlamps (neither buckets or bulbs) are covered by any extended policy.

These aren't covered under the Premium Care policy?
They are parts just like the rest of the car, and can be defective too.

I'm going to visit my dealer today because my Fog Lamp sockets have melted,
and they wont' hold the bulbs secure enough to light any more.
The sockets, unfortunately are not available as a separate part.
They only come with NEW Fog Lamps @ $78 a piece.

So it looks like its time to pay my deductible and let FORD fix the rest...

[Power Surge]

My 300a Marauder was built in 2002 and my dealer refuses to even look at the axle stating that they will charge me if they think that nothing is wrong. I stated that the TSB should be enough of a reason to check the axle but they refuse.

The dealer has no obligation to do anything under warranty for a TSB, just because there is one. If you walk into the dealer and say you want your car looked at because you saw a TSB for something, they have every right to charge you for it if they find nothing wrong. A TSB is not for a customer to bring their car in. A TSB is for the tech's knowledge on a certain thing IF a car is brought in with symptoms that match the TSB.

If your rear end has a problem, and this TSB is related to that problem, then they should look at the car. But if the car had a problem, then it shouldn't matter if there is a TSB or not.

The other thing people need to understand is how ESPs work. An ESP does not cover the car like the basic warranty does, not even the top of the line Ford ESP. Using an ESP is just like using your insurance company when you have an accident. You have to contact the ESP company, let them know what's wrong with the car, and get approval. In the dealer's case with a Ford ESP, they will login to the ESP system, input the basic part numbers for the parts that need replacing, and the system will let them know if the parts and labor are covered by the ESP. Just because you have an ESP, doesn't mean everything that goes wrong with the car will be covered.

[thePunisher]

exactly sal. the tsb is simply there to aid the technician in diagnosing the vehicle. it is not a covered repair like a recall. if bumper to bumper has expired it is the customers responsibly to pay for the repair and diagnosis... and as for esp....ive seen them deny plenty of claims as well as save other peoples a##es. but usually if the dollar amount of the repair exceeds 900$ they usually send out an adjustor to inspect the car.....

[magindat]

Still under ESP. No dealer even wants to look at it. I wonder if they can or will blame the Metcos and Addcos. Can they blame it on the control arms/ sway bars?

No, and if you have a problem threaten to contact SEMA.

Better yet, just find another dealer. Ford or LM to help you. The local Ford dealer here LOVES to work on my MM. The LM dealer doesn't even know what one is!!!! BTW, they are DIRECTLY ACROSS THE STREET from one another!!!

[MMaxVA]

i'm new to this, so bear with me pls. how do these TSBs work? does the dealer HAVE to fix it if you ask? can they charge for it? my mm never had any of these items fixed or checked for to my knowledge.

[Power Surge]

i'm new to this, so bear with me pls. how do these TSBs work? does the dealer HAVE to fix it if you ask? can they charge for it? my mm never had any of these items fixed or checked for to my knowledge.

Re-read my reply.

[MMaxVA]

i'm new to this, so bear with me pls. how do these TSBs work? does the dealer HAVE to fix it if you ask? can they charge for it? my mm never had any of these items fixed or checked for to my knowledge.
while i was writing this the answers were posted already . pls disregard.

[Shora]

The dealer has no obligation to do anything under warranty for a TSB, just because there is one. If you walk into the dealer and say you want your car looked at because you saw a TSB for something, they have every right to charge you for it if they find nothing wrong. A TSB is not for a customer to bring their car in. A TSB is for the tech's knowledge on a certain thing IF a car is brought in with symptoms that match the TSB.

If your rear end has a problem, and this TSB is related to that problem, then they should look at the car. But if the car had a problem, then it shouldn't matter if there is a TSB or not.

The other thing people need to understand is how ESPs work. An ESP does not cover the car like the basic warranty does, not even the top of the line Ford ESP. Using an ESP is just like using your insurance company when you have an accident. You have to contact the ESP company, let them know what's wrong with the car, and get approval. In the dealer's case with a Ford ESP, they will login to the ESP system, input the basic part numbers for the parts that need replacing, and the system will let them know if the parts and labor are covered by the ESP. Just because you have an ESP, doesn't mean everything that goes wrong with the car will be covered.


No, and if you have a problem threaten to contact SEMA.

Better yet, just find another dealer. Ford or LM to help you. The local Ford dealer here LOVES to work on my MM. The LM dealer doesn't even know what one is!!!! BTW, they are DIRECTLY ACROSS THE STREET from one another!!!

Guys,

Thank you for bringing this subject back up. I thought that you all had forgotten about me.

Let me ask this about ESP. One of my fog lights does not work. The problem is not with the bulb or the plastic piece that the bulb connects to because I tried them on my brother's MM and they work there.

Also, my passenger side fog light still works (so the problem is not a fuse but I replaced it anyhow).

Is this covered under ESP or not?

Thanks again and happy holidays.

[thePunisher]

probably not it depends on what contract you have...youve got to go to the dealer , they have to diagnose the concern and then see if it is a covered component...

[MENINBLK]

What it all comes down to is your RELATIONSHIP with your dealer.
If they only see you for warranty service, they are only going to do
what they have to and nothing else.
If you bring your car in for service, every so often,
and even slip the service people a box of donuts,
you won't believe how far it goes when YOU need something taken care of.

My Fog Lamp sockets are melted and falling apart.
The left fog lamp had the retainer fall off the back of the lamp.
Nothing is broken, it just fell apart.
My Dealer looked the fog lamps up on my Premium Care plan (5/100).
The Fog Lamps are not covered.
They ordered a pair of new fog lamps for me,
and told me to bring the Marauder in after the holidays.
They didn't promise me anything but they said they would do what they could.

My Dealer is very fair with what they have done for me so far.
I also show them my gratitude for being there for me when I needed them.
They are, after all, humans like the rest of us.

[Power Surge]

What it all comes down to is your RELATIONSHIP with your dealer.
If they only see you for warranty service, they are only going to do
what they have to and nothing else.
If you bring your car in for service, every so often,
and even slip the service people a box of donuts,
you won't believe how far it goes when YOU need something taken care of.

My Fog Lamp sockets are melted and falling apart.
The left fog lamp had the retainer fall off the back of the lamp.
Nothing is broken, it just fell apart.
My Dealer looked the fog lamps up on my Premium Care plan (5/100).
The Fog Lamps are not covered.
They ordered a pair of new fog lamps for me,
and told me to bring the Marauder in after the holidays.
They didn't promise me anything but they said they would do what they could.

My Dealer is very fair with what they have done for me so far.
I also show them my gratitude for being there for me when I needed them.
They are, after all, humans like the rest of us.

That's a great post. Being a former dealer tech, I totally agree. Just with anything in life, if you have a great two way relationship, the end result will always be good.

You have to be comfortable with your dealer. If you aren't, then there will always be conflict when you walk in the door. At the most, you'll just get what you are entitled to from Ford, and nothing else.

If you are not happy with your dealer, then find another. You do not have to bring your car where you bought it. And I can tell you that most service managers could care less where you bought the car, because the sales and service departments are seperate divisions of most dealerships. And you don't even have to bring your car to a LM dealer. If you have a friend with a Ford who raves about his dealer service, give them a try. SVT Ford dealers will usually have more of an understanding for performance models than LM dealers will.

Bring your car in, have them do some warranty work, and tell them while they are at it, change the oil, rotate the tires, check the brakes, etc. Let them make a few bucks off you the first time, and that will show them you aren't just looking for warranty work. They'll love you if you let them do brakes on the car, techs make good money on that. Tip the writer, and tip the tech, if you are pleased with the work. Trust me, it will go a LONG way with future repairs, warranty or not.

[ezratty]

Is there any way to find out if my car was purchased with an esp. I am the second owner and bought the car from an dealer halfway across the country.

[thePunisher]

it will show up on oasis....call the dealer and give them your vin....or give it to me...

[RoyLPita]

Is there any way to find out if my car was purchased with an esp. I am the second owner and bought the car from an dealer halfway across the country.

I saw that there were no Ford extended policies showing on your OASIS report when I ran it for you.