Jimsbowies
12-20-2007, 06:13 AM
Yesterday, I took my '04 MM (DTR) and daily driver to the local Ford store for service...I like these guys there alot and they always are more than fair when dealing with me on this car or my '99 GT convertible, '03 SVT Cobra or '07 Shelby GT.
Told service writer I wanted oil and filter change, top off fluids, replace a bulb in turn signal and BALANCE my tires. Returned a couple hours later, paid and departed. Pulled out onto the highway (a very busy one) and squeezed the throttle to merge into traffic and BAAM....motor begins shutting down! I manage a U-turn right back into the dealership, find the service writer and he takes it for a quick spin...same results. He says DUNNOH!
Gets mechanic who does the same, he returns saying "same"....but notes that the traction control light is coming on and off.
Service writer says "swear we didn't do anything except oil, filter, bulb, balance and ROTATE the tires". At just that second, I look down and realize some dunderhead has put the rear tires up front and front in the rear. So I explain YA CAN'T DO THAT! That the sensors think something is wrong and will shut down the engine. The mechanic and the service writer have this "duh" look on their faces :D Almost funny.
But then they do say that they only service one other MM at this dealership and apparently they've never "rotated" that owner's tires improperly.
Nonetheless, tires get returned to correct corners of the car and I depart with knowledge that in this case, I've educated the automotive technicians and not the other way around...
MERRY CHRISTMAS
Told service writer I wanted oil and filter change, top off fluids, replace a bulb in turn signal and BALANCE my tires. Returned a couple hours later, paid and departed. Pulled out onto the highway (a very busy one) and squeezed the throttle to merge into traffic and BAAM....motor begins shutting down! I manage a U-turn right back into the dealership, find the service writer and he takes it for a quick spin...same results. He says DUNNOH!
Gets mechanic who does the same, he returns saying "same"....but notes that the traction control light is coming on and off.
Service writer says "swear we didn't do anything except oil, filter, bulb, balance and ROTATE the tires". At just that second, I look down and realize some dunderhead has put the rear tires up front and front in the rear. So I explain YA CAN'T DO THAT! That the sensors think something is wrong and will shut down the engine. The mechanic and the service writer have this "duh" look on their faces :D Almost funny.
But then they do say that they only service one other MM at this dealership and apparently they've never "rotated" that owner's tires improperly.
Nonetheless, tires get returned to correct corners of the car and I depart with knowledge that in this case, I've educated the automotive technicians and not the other way around...
MERRY CHRISTMAS