SergntMac
10-16-2003, 08:09 AM
I posted this in another forum here at MM.net. As it has been the case in that other thread, my posts usually get deleted because that vendor has that capability. I don't believe this vendor here, will do that.
Wes, you're taking some heat, and unfairly too. The one thing we all expect to see here, is fair play. You won't speak on it and I admire that, but I can. Here's what was posted, let's see how long it lives in that forum?
Originally posted by SergntMac
Just my .02c here...
If I were in the market for a Superchips product (and I may be someday), I'd spend my money with a vendor who has proven themselves me, and to us all, as a club. Track records of repeat performance means something to me.
I have made a number of purchases from Wes Chain @ Innovative Interceptors, and I have not been disappointed in price, or, follow-up customer care and support. Even if he did not have the absolute best price on a particular product, it's most likely I would spend my money with him first, because he's been here with us a while now, and he does good business with us.
It takes time, and repeat performance to build a customer base, and Wes has accomplished just that through a number of special offerings that have proven true without a hitch, ask anyone here who has the "Wes Chain Tips" in their sig. Just like Dennis Reinhart and Kenny Brown (in my experience), a simple phone call gets your product delivered to your door without any questions. After sale telephone calls, and e-mails of "what's new" are also good business.
Moreover, never once has Wes spoken poorly of any other vendors, because he knows that is not the way to do business. He does not engage in scare tactics, or poor mouth his competition. That doesn't fly here, and he knows it. If anyone had had any problem with Wes, I haven't seen it posted here, and that silence is deafening. Absent that, I see no reason to change vendors now.
Case in point...Here's a brief story for y'all. When I purchased my first set of 4:10 gears from Dennis, I could have saved 15 bucks by patronizing a local speed shop. However, they would have to order them, a 3-4 week wait. Buying from Dennis, I had the gears at my door in 3 days, and I made friends with a good hearted man who continues to earn my respect and my business. Never once...ever, has Dennis "warned" me about spending my money elsewhere. Never. That 15 bucks I threw away? Ha! Ask anyone here, if their experience hasn't been likewise.
Sorry to say Cole, everytime you post something here, I trip over a dozen "what ifs?" and that is not my experience with other registered vendors here. Call me foolish, but it's a matter of my experience working with them. Great pricing, great service, no complaints, it the path to my wallet...Works for me, K?
Warnings of why it's potentially bad to patronize them, or, stories of what they cannot/will not do for me in the future, is not the way to sell me your products and service. You should be selling me on the idea of why I should spend my money with you, not why I should not patronize others. Major turn off...Major.
Just my .02c...
Wes, you're taking some heat, and unfairly too. The one thing we all expect to see here, is fair play. You won't speak on it and I admire that, but I can. Here's what was posted, let's see how long it lives in that forum?
Originally posted by SergntMac
Just my .02c here...
If I were in the market for a Superchips product (and I may be someday), I'd spend my money with a vendor who has proven themselves me, and to us all, as a club. Track records of repeat performance means something to me.
I have made a number of purchases from Wes Chain @ Innovative Interceptors, and I have not been disappointed in price, or, follow-up customer care and support. Even if he did not have the absolute best price on a particular product, it's most likely I would spend my money with him first, because he's been here with us a while now, and he does good business with us.
It takes time, and repeat performance to build a customer base, and Wes has accomplished just that through a number of special offerings that have proven true without a hitch, ask anyone here who has the "Wes Chain Tips" in their sig. Just like Dennis Reinhart and Kenny Brown (in my experience), a simple phone call gets your product delivered to your door without any questions. After sale telephone calls, and e-mails of "what's new" are also good business.
Moreover, never once has Wes spoken poorly of any other vendors, because he knows that is not the way to do business. He does not engage in scare tactics, or poor mouth his competition. That doesn't fly here, and he knows it. If anyone had had any problem with Wes, I haven't seen it posted here, and that silence is deafening. Absent that, I see no reason to change vendors now.
Case in point...Here's a brief story for y'all. When I purchased my first set of 4:10 gears from Dennis, I could have saved 15 bucks by patronizing a local speed shop. However, they would have to order them, a 3-4 week wait. Buying from Dennis, I had the gears at my door in 3 days, and I made friends with a good hearted man who continues to earn my respect and my business. Never once...ever, has Dennis "warned" me about spending my money elsewhere. Never. That 15 bucks I threw away? Ha! Ask anyone here, if their experience hasn't been likewise.
Sorry to say Cole, everytime you post something here, I trip over a dozen "what ifs?" and that is not my experience with other registered vendors here. Call me foolish, but it's a matter of my experience working with them. Great pricing, great service, no complaints, it the path to my wallet...Works for me, K?
Warnings of why it's potentially bad to patronize them, or, stories of what they cannot/will not do for me in the future, is not the way to sell me your products and service. You should be selling me on the idea of why I should spend my money with you, not why I should not patronize others. Major turn off...Major.
Just my .02c...