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DEFYANT
10-21-2009, 12:45 PM
Heads up!

If you ordered a part from them - I ordered the 06 Escape radio, call and check your order. I ordered on 10/17. After reading a post on the "unavailability" of this radio others had when dealing with this site, I called.

I just got off the phone with them today 10/20 - 3 days later. Yes you guessed it - out of stock. They said "If you have not received a refund (I have not), you will shortly." I am watching my paypal account now.

DEFYANT
10-21-2009, 02:33 PM
Refund received

Embassy
10-23-2009, 07:13 AM
Called them this morning to get my refund processed. Now, I'm just waiting on it to show up on my account.

They have been polite and professional through the entire ordeal.