Pat
03-31-2010, 04:45 PM
I ordered and received what I thought were Marauder floor mats (front only). I selected from the CAA menu the proffered options, red trim, block lettering.
What I received was a drivers side floor mat that was a different shape. Color and font options were correct. The passenger side mat was correct.
I contacted CAA and talked with the president Mr. Rich Van't Hof.
He accepted photos from me comparing the stock and CAA mats.
He said that if I wanted exact Marauder replica's I could have them special ordered.
I didn't know that. He offered me a return and replacement.
I declined because I want new mats for Louisville.
Recommendation - flag Marauder option as a special order only when exact replicas are desired. CCA does make them.
What I received was a drivers side floor mat that was a different shape. Color and font options were correct. The passenger side mat was correct.
I contacted CAA and talked with the president Mr. Rich Van't Hof.
He accepted photos from me comparing the stock and CAA mats.
He said that if I wanted exact Marauder replica's I could have them special ordered.
I didn't know that. He offered me a return and replacement.
I declined because I want new mats for Louisville.
Recommendation - flag Marauder option as a special order only when exact replicas are desired. CCA does make them.