Dennis Reinhart
09-08-2010, 05:21 AM
So I am on my way out the door for Charlotte but I am never to busy for this type of information.
In todays economy, more than ever customer satifiction is important, it is more important now than that it is vital to stay solvent in the worst economic period most of us will ever see in our life times, so some orders are taking longer because suppliers simply are not stocking as they did before, Aeroforce is the same as others and they are on back order, here is a letter from Todd.
Dennis,
I've forwarded this to Bob, but I'm assuming you want an FD gauge? One of the components (IC chip) of this gauge was discontinued by the manufacturer and we had to put these on backorder last summer. The replacement part does not function like the original and we've had trouble getting the gauges to work properly. Pat told me last week that he had it solved, thus I did not mention it to you. However, we found another problem last weekend and are back at work on it. It could be any day now that it is solved, hopefully soon. Bob will keep you updated on the order. Don't worry about losing your customer, no one has these in stock so he can't get one elsewhere. You can forward this to him if you think it will help.
Todd
So please bear with me.
In todays economy, more than ever customer satifiction is important, it is more important now than that it is vital to stay solvent in the worst economic period most of us will ever see in our life times, so some orders are taking longer because suppliers simply are not stocking as they did before, Aeroforce is the same as others and they are on back order, here is a letter from Todd.
Dennis,
I've forwarded this to Bob, but I'm assuming you want an FD gauge? One of the components (IC chip) of this gauge was discontinued by the manufacturer and we had to put these on backorder last summer. The replacement part does not function like the original and we've had trouble getting the gauges to work properly. Pat told me last week that he had it solved, thus I did not mention it to you. However, we found another problem last weekend and are back at work on it. It could be any day now that it is solved, hopefully soon. Bob will keep you updated on the order. Don't worry about losing your customer, no one has these in stock so he can't get one elsewhere. You can forward this to him if you think it will help.
Todd
So please bear with me.