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View Full Version : How to take care of your customer!



BigCars4Ever
05-25-2011, 06:21 PM
A couple of years ago I ordered some Fumoto drain valves for my cars and for my dad's cars from www.quickoildrainvalve.com. My dad never got around to installing his until recently and noticed the washers had been damaged. I emailed the company and asked if I could buy some new washers. They replied they will send some out. I emailed again how I could pay and they replied that they already sent them to me free of charge. They must have gotten my address from their records cause I didn't send it. That's efficient and generous!

CBT
05-25-2011, 06:23 PM
Heck with customer service like that I may get one just for that reason. :beer:

ImpalaSlayer
05-25-2011, 06:25 PM
you definitely dont get that from everyone

CBT
05-25-2011, 07:07 PM
you definitely dont get that from everyone
That's what she said.

FX1
05-25-2011, 07:24 PM
" that's what she said" hahaha that was one of the best "that's what she said I've seen heard in a while!