Bad color match from Lo-Tek?

[CNGInterceptor]

Hey MM.net!

I just recieved my triple pod gauge from Lo-Tek today and I'm a bit disappointed. The shape and fit are awesome! It's the color that has me thrown off. I wanted "dark charcoal" to match my interior and it's not even close to matching any of my trim. Should I call Lo-Tek tomorrow? I'm thinking I should've went with the all black now an saved a few bucks...

Suggestions are appreciated! And if you'd like pictures I can post them tomorrow after work.

P.S. Would there be any sort of solvent I can use to remove the paint and make it the original black? Thanks in advance.

[RacerX]

There has to have been a mistake. Contact them. Mine is spot on for dark charcoal.

[SC Cheesehead]

There has to have been a mistake. Contact them. Mine is spot on for dark charcoal.


Agreed. Fastblackmerc and I provided OEM A pillars (his in Dark Charcoal and mine in Light Flint) for Lotek to color match against, so unless there was a mix up on your order, the color should match OEM.

[guspech750]

When I ordered mine. Mine was sent to me painted in the dark charcoal when I needed light flint. I called them the next day. I was told to ship it back. A few days later. I recieved the correct color which is spot on and a check to reimburse my shipping charges. I would order from them again without hesitation.

Just call them.

[TAKEDOWN]

Crown Vics P.Is and MARAUDERs have different shades in charcoal color I believe.

[CNGInterceptor]

Thanks for the advice guys! I'll call today and keep you posted

[SC Cheesehead]

Do Crown Vics P.Is and MARAUDERs have different shades in charcoal color I believe.


Ahhhh, that could be the issue. My bad, I was thinking MM, CV may be different, but if he can ship a trim piece in the correct color, they will match it.

[CNGInterceptor]

Well, I just got off the phone with Dennis from Lo-Tek.

He'd like me to take side-by-side pictures of my a-pillar and the triple pod gauge.

The triple pod gauge is far too light, so I'm thinking it may be a light flint one? I can't be too sure as I haven't seen both to compare.

Worse case scenario would be sending my a-pillar back with the triple pod gauge so they can match it that way. He also offered to reimburse me for any shipping costs / repaint it for free. Definitely no complaints with their customer service!

I'll post the side-by-side pictures here as well later tonite.

[CNGInterceptor]

Pictures as promised:

http://www.supermotors.net/getfile/906033/fullsize/img_1248.jpg

http://www.supermotors.net/getfile/906034/fullsize/img_1249.jpg

http://www.supermotors.net/getfile/906037/fullsize/img_1250.jpg

[NATEHAWK]

No problems on my end.

[ntd]

I worked with Dennis on this project he is good people he will make it right. If not let me know and I'll talk to him

[CBT]

Pictures as promised:

http://www.supermotors.net/getfile/906033/fullsize/img_1248.jpg

http://www.supermotors.net/getfile/906034/fullsize/img_1249.jpg

http://www.supermotors.net/getfile/906037/fullsize/img_1250.jpg

Hmmm.......paint them.

[CNGInterceptor]

Dennis wrote back to my email within a few hours (after hours from the time sent)

John:

Yeah, that color is way off. Send it back with a color sample so I can make sure they color match it correctly. Sorry for the inconvenience.

Best Regards,

Dennis
Lo-Tek, Inc.

It looks like I'll be sending it out tomorrow! Excellent, excellent customer service. I'll keep you guys posted on the outcome.

[guspech750]

Dennis wrote back to my email within a few hours (after hours from the time sent)

John:

Yeah, that color is way off. Send it back with a color sample so I can make sure they color match it correctly. Sorry for the inconvenience.

Best Regards,

Dennis
Lo-Tek, Inc.

It looks like I'll be sending it out tomorrow! Excellent, excellent customer service. I'll keep you guys posted on the outcome.
Their customer service is off the charts!!

[justbob]

Do Crown Vics P.Is and MARAUDERs have different shades in charcoal color I believe.

Though shall not start question that ends in a period. :D






Their customer service is off the charts!!

Really? Cool! Then make my skinny non-existant azz a double pod! Just feel the triple is too much.

Or as Drew would say.

Will they ever make a double. LOL

[SC Cheesehead]

Their customer service is off the charts!!


+1, VERY impressed with their customer service, I'd recommend Lo-Tek products to anyone looking for A-pillar gauge pods.

[MOTOWN]

Wow mines was an exact match, im sure they will get you taken care of.

[CNGInterceptor]

I just dropped the package off at the post office. I included my original a-pillar (as I had a spare laying around) so they can match it.

I'll let you guys know! Despite all this, I still wouldn't hesitate to order from them in the future.

[justbob]

Crown Vics P.Is and MARAUDERs have different shades in charcoal color I believe.

I saw what you did there! :D

[RacerX]

So you're the first to order for a Vic? Hmmm... I'm sure Lotek could sell a few more on CVN if that's the case.

[Billy]

So you're the first to order for a Vic?
He might be the first, but I'm sure he won't be the last ;)

[tbone]

Thou shalt not start a question that ends in a period. :D


Fixed it for you!

I love you justbob!:rolleyes:

[justbob]

Fixed it for you!

I love you justbob!:rolleyes:
Bite me. :P

[CNGInterceptor]

Am I the first ? I needed it for my Autometer Carbon Fiber series gauges that are going in.

[PonyUP]

Bite me. :P

Umm okay, but can I dip you in honey mustard first?


Pony seal of Approval

[markilla]

Hope mine i just ordered comes in the right colour.

[RacerX]

Hope mine i just ordered comes in the right colour.
Bet it doesn't.

[88LTDCV351]

I'd like to see a one gauge pod (I don't like the add on ones) A pillar. What are the other two for? Trans temp? What else?

[SC Cheesehead]

Bet it doesn't.

That's what I'm thinking. Lo-Tek will be able to match an OEM color, but needs a sample to go by.



I'd like to see a one gauge pod (I don't like the add on ones) A pillar. What are the other two for? Trans temp? What else?

Mine is set up with:

Top: Fuel Pressure

Middle: (Aeroforce twin platform) Coolant Temp - upper, IAT - lower

Bottom: Boost

I've been tracking coolant temp for about 8 months, will polly change to A/F ratio, trans temp, or something else down the road on one of the Aerforce platforms. I may even go to a second Aeroforce which would enable me to monitor five parameters with three gauges.

http://www.mercurymarauder.net/forums/attachment.php?attachmentid=24 036&d=1301761696 (http://www.mercurymarauder.net/forums/attachment.php?attachmentid=24 036&d=1301761696)

[CNGInterceptor]

I have the MM gauge pod which will house water temperature and oil pressure

The a-pillar gauge pod will house (from top to bottom) boost gauge, wideband air/fuel, and fuel pressure.

I don't need trans temperature because...well...there won't be an automatic in here for too much longer!

[CNGInterceptor]

UPDATE: I sent this gauge pod back to Lo-Tek on January 31st. It arrived yesterday color matced perfectly. Huge thanks goes out to Dennis (I'm sending an e-mail his way as soon I finish this post).

I would recommend Lo-Tek to anyone - their customer service is beyond top notch!

* will post pictures later on

[SC Cheesehead]

UPDATE: I sent this gauge pod back to Lo-Tek on January 31st. It arrived yesterday color matced perfectly. Huge thanks goes out to Dennis (I'm sending an e-mail his way as soon I finish this post).

I would recommend Lo-Tek to anyone - their customer service is beyond top notch!

* will post pictures later on

Glad to hear it, looking forward to the pics.