getting hold of Companies for Tunes..

[mercuryguy]

hey today i called Mo,s speed shop and Alternative Performance ,and i wanted to tell them wht i want to put on parts and mod,s , i like to do to my 2003 MM , and get a hand held Tunner and Tune,s to go along with my MODS..

Both companies seem hard to get to answer the phone.. wht would you do?? would you try reaching these companies by sending them E-mail or certain time to call them ,, i real like a company that i can talk to on the phone , not through e-mails of wht i want ... is there better companies out there to work with then the 2 i called?? ,to get a hand held tuner and tunes to go along with my MODS???

any advice ?? thanks

[ctrlraven]

It is President's Day so some places might be closed. Both places are the best places to get tunes from. Just try again tomorrow.

[lji372]

hey today i called Mo,s speed shop and Alternative Performance ,and i wanted to tell them wht i want to put on parts and mod,s , i like to do to my 2003 MM , and get a hand held Tunner and Tune,s to go along with my MODS..

Both companies seem hard to get to answer the phone.. wht would you do?? would you try reaching these companies by sending them E-mail or certain time to call them ,, i real like a company that i can talk to on the phone , not through e-mails of wht i want ... is there better companies out there to work with then the 2 i called?? ,to get a hand held tuner and tunes to go along with my MODS???

any advice ?? thanks

IMHO give it a chance. These are busy shops who don't necessarily have a guy sitting around answering questions. They have both called me back every time.... I would give the edge to mo's as far as customer communication from my experience :2thumbs:

[clmrt]

Email and Patience.

[fastblackmerc]

Send martyo (the Mo in MO's) a PM and setup a time to call him.

[2mercs]

Mo's is closed on mondays i think.

[mercuryguy]

kinda forgot it President,s Day too....

[RubberCtyRauder]

MO's is closed Mondays...
Send him a pm here, he will give you his phone number that is not the shop as Marty has more than one job than being shop owner.
martyo is his forum name

[CWright]

^^^^+1^^^^

They do all my work. Yes, closed on Mondays and best way to get Marty is to shoot PM. He will get you taken care of.

[martyo]

Just call me on my cell phone. 914-582-6262

We are closed almost all Mondays because we work Tuesday through Saturday. In any event we deal with customer inquiries 7 days a week - we just don't know if you are calling the shop on Sundays and Mondays. :D

[lji372]

What took so long mo???

[BigM460]

hey today i called Mo,s speed shop and Alternative Performance ,and i wanted to tell them wht i want to put on parts and mod,s , i like to do to my 2003 MM , and get a hand held Tunner and Tune,s to go along with my MODS..

Both companies seem hard to get to answer the phone.. wht would you do?? would you try reaching these companies by sending them E-mail or certain time to call them ,, i real like a company that i can talk to on the phone , not through e-mails of wht i want ... is there better companies out there to work with then the 2 i called?? ,to get a hand held tuner and tunes to go along with my MODS???

any advice ?? thanks

Mo's Speed Shop is closed on Monday. They work Tuesday through Saturday.

[chief455]

Just call me on my cell phone. 914-582-6262

We are closed almost all Mondays because we work Tuesday through Saturday. In any event we deal with customer inquiries 7 days a week - we just don't know if you are calling the shop on Sundays and Mondays. :D
Sadly, I know this as fact.
Once you call/speak to Marty, get his email address, it's like your personal Marauder building and planning consulant - send an email, the response is under a day every time.
WINNING!

[martyo]

Sadly, I know this as fact.
Once you call/speak to Marty, get his email address, it's like your personal Marauder building and planning consulant - send an email, the response is under a day every time.
WINNING!

Thanks Geoff!!!

I think. LOL

[tmwlch1]

I have always been able to contact MO's. On there open days or by e-mail and has returned text or e-mail even on closed days. They are the best.:):banana2:

[Gccch]

Marty at Mo's is extremely available. You just need that first contact. I've been given way more time and tunes and general support than I would have expected given what I paid.

[NXSBOB]

Marty at Mo's is extremely available. You just need that first contact. I've been given way more time and tunes and general support than I would have expected given what I paid.
Exacty what he said!!!!

[martyo]

hey today i called Mo,s speed shop and Alternative Performance ,and i wanted to tell them wht i want to put on parts and mod,s , i like to do to my 2003 MM , and get a hand held Tunner and Tune,s to go along with my MODS..

Both companies seem hard to get to answer the phone.. wht would you do?? would you try reaching these companies by sending them E-mail or certain time to call them ,, i real like a company that i can talk to on the phone , not through e-mails of wht i want ... is there better companies out there to work with then the 2 i called?? ,to get a hand held tuner and tunes to go along with my MODS???

any advice ?? thanks

Just so everyone knows the rest of the story and does not think that my shop does not respond to folks.

I posted and messaged my personal number to him and then he PM'd me to let me know it would be a few weeks before he was ready to proceed.

The problem here is that if shops like Lidio's and mine are not open and available to answer questions for fellows who are not even ready to spend a dime, that same person will make it seem like we aren't responsive. Nothing could be further from the truth. I know how my shop works hard and I know how Lidio's shop does as well, so I would ask folks not to post stuff like the above post when it is simply not accurate.

And, so that folks know, I appreciate all of the positive feedback posted in this thread. Truly, I do.

[Jeronimojc]

Interesting. The "today I called and haven't heard back..." post certainly conveyed a different sense of urgency. I can understand we all want answers right away, but one should always be mindful of the golden rule.


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[chief455]

Interesting. The "today I called and haven't heard back..." post certainly conveyed a different sense of urgency. I can understand we all want answers right away, but one should always be mindful of the golden rule.


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Don't eat your honey where you make your money?

[Jeronimojc]

Nope, though it has a nice ring. And it isn't "He who has the gold makes the rules" either.


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[chief455]

Nope, though it has a nice ring. And it isn't "He who has the gold makes the rules" either.


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don't eat the yellow snow?
patience is a virtue? you get what you pay for? ;)
"Marty is extremely available.".....almost sounds, um, desperate.:confused:

[MERCULES]

Just can't enough of Mo, we need "MO MONDAYS" :)

[martyo]

"Marty is extremely available.".....almost sounds, um, desperate.:confused:

Those were my high school years!

[martyo]

Just can't enough of Mo, we need "MO MONDAYS" :)

The funny thing is on Mondays, people call, text, and PM me on a rather regular basis, which is fine with me.

[CWright]

The funny thing is on Mondays, people call, text, and PM me on a rather regular basis, which is fine with me.



This is no lie! :D

[fastblackmerc]

I've never ever had a problem contacting Marty.....

[prchrman]

to those reading this thread and do not know the people at Mo's who are doubting and wondering, STOP! They treated me great. Mo's is good people who go above and beyond the call of duty.
Do not personally know Lidio but only heard good things about his shop also.

This thread should not have be started.

[fastblackmerc]

I've never ever had a problem contacting Marty.....

and I get excellent service each and every time.

[rauder88]

Have to give props to Marty. Closed, still shows up 2 hours after this thread was opened and posts up his cell number. Wish you weren't so far away from me! I'll be needing a dyno when I'm done with my build.

[RubberCtyRauder]

Have to give props to Marty. Closed, still shows up 2 hours after this thread was opened and posts up his cell number. Wish you weren't so far away from me! I'll be needing a dyno when I'm done with my build.

Road trip...I'm 688 miles away and have gone twice to MO's

[martyo]

Road trip...I'm 688 miles away and have gone twice to MO's

Yes sir!!!!!!!!

[RubberCtyRauder]

Yes sir!!!!!!!!

And if I lived closer, I would be broke and have even a more bada$$ Marauder or whatever flavor car I was into and be hooked on Diet Mountian Dew.:D

[chief455]

Road trip...I'm 688 miles away and have gone twice to MO's
I had my car transported down and back, too far for road trip for me.

And if I lived closer, I would be broke and have even a more bada$$ Marauder or whatever flavor car I was into and be hooked on Diet Mountian Dew.:D
Same here. looking for one room apartment with 3 car garage in the area ;)

[RubberCtyRauder]

I had my car transported down and back, too far for road trip for me.

Same here. looking for one room apartment with 3 car garage in the area ;)


Just give me a heated and cooled garage with a shower, cable or dish, and a refrigerator and a nice recliner:eek:

[CWright]

And if I lived closer, I would be broke and have even a more bada$$ Marauder or whatever flavor car I was into and be hooked on Diet Mountian Dew.:D

Yep, yep, and YEP! I feel like I have Marty on my payroll! :D:D

[RubberCtyRauder]

Yep, yep, and YEP! I feel like I have Marty on my payroll! :D:D

And you have that extra bada$$ Marauder..I thought I saw in the small print on MO's new Shop art/logo.. sponsored by CDUB

[CWright]

And you have that extra bada$$ Marauder..I thought I saw in the small print on MO's new Shop art/logo.. sponsored by CDUB

Dang! I hoped he would have given me a HUGE CDUB recognition! LMAO!!


Really, these guys have been great to work with. They have made me feel like family and keep me up to speed on everything. Putting the money to side I consider these guys great friends! Marty and Jeff both are great peeps and only want to make the customer happy. Even tho they broke my MDK acct for now :P, I'm
a very happy customer! :beer:

We are almost done! New trans is on the way! Needed new meat underneath to hold this freak's power! :D

[rauder88]

Road trip...I'm 688 miles away and have gone twice to MO's

Probably still happen, I'm only 980 miles away. 14 hours according to google maps, too far to drive it after the ProCharger build is complete. I may trailer or transport it. Don't really want anyone else to tune it.

When I get around to installing my 4.10's and 31 spline axles I will be ordering an SCT with a tune from Marty. Just been too lazy lately