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Thread: Linear-Logic customer support rocks!

  1. #1
    Join Date
    Sep 2002
    Location
    Cape Cod, MA
    Posts
    13,676

    Linear-Logic customer support rocks!

    Tried to programme a custom XGauge into my ScanGauge II and it wasn't working. I contacted their customer support by phone this morning and explained my issue. The agent took my info and said she would relay it to an engineer and get back to me. This afternoon, I got an email with a new set of parameters and just went out to try it and it worked perfectly.

    This is an example of the way customer service SHOULD work.
    The Blackbird
    Trilogy #61
    Driveway Queen

    The Spruce Goose
    2004 Grand Marquis LS Limited Edition
    Daily Driver

  2. #2
    Join Date
    Oct 2003
    Location
    Beaufort, SC
    Posts
    7,642
    I have always had GREAT experiences with them.......GLAD they gotcha fixed up Bob!!
    No Marauder

  3. #3
    Join Date
    Oct 2004
    Location
    Cape Cod, MA
    Age
    62
    Posts
    2,460
    I want that hard to find scan tool that fixes everything.
    2004 marauder black purchased new. Sold 9/16 at 297,000 miles. Still ran strong didn't burn a drop of oil.
    2003 marauder black 28,000 miles all stock. Garage Queen.
    2004 marauder red daily driver.

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