When I received mine many years back it did the same. I learned that if there is any deformity to the metal on top, directly center, and immediately behind the plastic face you’ll get all kinds of errors and loading/unloading issues. (A common place for finger tips when carrying or installing it) It’s a very sensitive area and almost prefers to be slightly dented outward for peak performance.
The outer cage from what I remember comes off easily. I took mine all apart and simply put it back together to find nothing broke except the fact it worked now.. I happened to notice that it quit again after re installing it and that’s how I found it.
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SOLD 12/31/2021
Cobra short block / ProCharger F1-A / Cog drive upgrade / Manley valves / Brian Tooley Racing valve springs / 80# inj. / -8 fuel line / -6 return / Aeromotive 340 pumps and regulator / 2012 GT500 TR6060 six speed / twin disc clutch / Driveshaft Shop GT500 upgraded CV joint shaft / BA5000 blow thru MAF/ 4.10's / Ford Racing 31 spline set up and Girdle / Metco D.S. safety loop / Stainless Works headers, cats, and everything else out back / ClassGlass hood / Bob's hood strut mod / Hurst line lock / Metco control arms / Addco front and rear sway bars / Monroe severe duty shocks all around / Race concepts rotors / Badgeless grille / 35% tint / FBM's interior LED kit and ambient lighting kit / Pioneer FB700 deck / kenwood speaker 4 Ch. / Rockford Fosgate 10" sub and amp / Kicker 6 X 8's all around / back up cam / bluetooth / Pioneer Xm / 704 RWHP 603 RWTQ tuned by Mo's Speedshop.