I was at the Mercury dealer today and my saleslady gave me a copy of the dealer traing tapes for the 2002 Lincoln Blackwood and the 2003 Grand Marquis/Marauder. I haven't viewed them yet,but will tonight. I only have one vcr so I can't make any copies,and I don't think it's legal for me to make any,but if any local guys want to borrow it .