Two weeks ago, when I took my (2003 300A 06-2002 build) MM for it’s 20,000 maintenance (oil and filter) I again complained about the smoke at start up and, thanks to the info from this great site, told them to specifically check the valve seals etc. The master tech of the shop told me that he will personally start up the car in the morning and tell me exactly what is wrong once and for all. Five days later, I call and ask my service advisor when my car would be ready and he tells me that they are still working on it. The next day, he calls and informs me that he has bad news. He explained that even though the technicians feel that the seals are causing the smoke on start-up that FORD will not allow them to touch the engine. The hot line that they must call before performing the job will not authorize the repair and insist that the smoke on start up is a “normal characteristic” of this engine. I called ESP personally right at the dealership and they told me that there is nothing they can do if the techs on the hot line said that the smoke is not a problem. I got so angry that my car was there for a week and still smokes on start-up that I went straight to my local muffler shop and installed Flowmater Delta 40’s and have been trying to forget about the smoke with the sweet sound of my V8. Now, two weeks later, I took my Marauder to that same dealership (I take it there for ALL my service by the way) and complained about noise coming from the rear axle. I also gave them the exact TSB for the rear axle replacement (<?xml:namespace prefix = st1 /><st1:date Month="3" Day="5" Year="2005">03-5-5</st1:date>). Well, the next day my service advisor calls again and says that they cannot get it done because I only complained about noise from the rear axle and forgot to mention the vibration problems as a result of it.
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Is it just this particular dealership or am I never going to get anything fixed on this Marauder.</P>
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1)What do I have to do to get these issues fixed? </P>
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2)Anyone know of a good F-L-M or SVT dealership anywhere near <st1:place><st1:City>Miami</st1:City>, <st1:State>FL</st1:State></st1:place> that takes good care of our Marauders without all this bullsh_t? </P>
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P.S. </P>
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I have the Premium Care ESP 3 yrs. 75,000 miles.</P>
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I wish that I can make it to MV3 and meet you guys but I work 65 hours a week and have not even had the chance to meet the great guys from the Sunshine State Marauders (yet). I visit this site everyday and I don’t want to sound like a dork but I feel lucky to be a member of this site.</P>
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