I got the same thing when I tried to get a build sheet for my 93 TBird SC a couple of years ago. Again, very courteous but really had NO IDEA what a build sheet was no matter how many ways I explained it. I wish Ford had the same ability as my buddy has for his Pontiacs. I think a private concern bought old historic Pontiac records and is now selling them.
Jon
2004 Mercury Marauder, dark toreador red/dark charcoal interior
Born On Tuesday, May 18, 2004
Sequence Nos.: 2,991 of 3,214 ('04), 10,829 of 11,052 (total) & 926 of 980 (DTRs) & 1 of 2,000 '04s without moonroof
Purchased On Friday, October 22, 2004
Sold On Wednesday, February 29, 2012
Final Miles = 099871
6 CD Trunk Changer, Heated Seats, Alternative Auto Performance Tune, Borla mufflers (#40652),
"Powered By Ford" 2005 Ford GT Coil Covers, Aeroforce OBD2 Scan Gauge, Replacement Autometer Oil Pressure Gauge,
McGard Wheel Locks (#24130), 2005 oil filter drip deflector