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Thread: More Fun With Repairs

  1. #1
    Join Date
    Sep 2002
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    TX
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    61
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    Angry More Fun With Repairs



    Well after having my Marauder down for 7 days to change a steering rack under warranty I went to pick it up this afternoon.

    During my normal walk around before driving out I note the 3 locations on each tire where the wheel ailianment fixture was attached,then I note the scratches and guages in my wheels!
    6 marks per wheel.

    I calmly walk back inside and get my service writer,he looks,says I'll be back with my manager and walks off.

    Manager comes out shakes my hand looks at one wheel then says they'll schedule an appointment with the body shop to repair the wheels.I reluctantly agree.

    Then I get home.

    Again I walk around my car and have a look under the car to check the work that was performed.More on this later because I think they put the wrong steering rack in my car.


    Any way back to the wheels, the left front wheel has a 3/4" scratch in one of the spokes Other wheels also have fresh scratchs.

    I call the service manager a tell him that a repair will not do it for me.

    Am I out of line to demand new wheels?
    3 of my 4 wheels were perfect before I took my car in.

    The way I see this is,due to the fact the tech used the improper fixture they/he caused damage to my car.

    We won't even talk about the greasey hand prints centered over each tire on the fenders

    Oh well.

  2. #2
    Join Date
    Nov 2002
    Location
    St. John, IN
    Age
    45
    Posts
    14,251

    Beware of alignments!!!

    To everyone on this site!!!! Do not have your car aligned until you are sure the dealership has the right adapter for our wheels.
    As of today, NO dealership in america has the adapter and they dont know when it is coming in. I had my wheel scratched too but my service manager replaced it by 9 am the next morning with an apology. Demand new rims, period.

  3. #3
    Join Date
    Sep 2002
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    TX
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    You know I was going to warn them about this,but I thought,no,they know what there doing..................

    The new Mach 1 and Cobra also have lip less wheels.
    I think I screwed myself from the start because I took it to a Ford dealer.............

  4. #4
    Join Date
    Dec 2002
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    NewBrockton AL.
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    Guy's I had to have are second MM aligned because the tire's where worn bad on the inside, they had to get adapters and they did. they have a Hunter Machine.
    03MM 300A Build date 06/03/02 Production #446Tilogy S/C Kit#4 387RWHP 364RWTQ, Addco front and rear sway bars,Factory Spoiler,Auto,Auto Meter Gauges ,Boost,Air/Fuel,Trans. Temp. Oil and Volt. All are real working gauges now.Badgeless Grill,J Mod
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  5. #5
    Join Date
    Dec 2002
    Location
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    cyclone03 - The dealer damaged the rims so demand NEW ones. Keep us posted.
    2003 Marauder 300B,
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  6. #6
    Join Date
    Nov 2002
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    St. John, IN
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    Bob Mathis--
    You say your dealership has the adapters need to align our cars?
    My car pulls to the right and I cant stand it anymore!!
    If you wouldnt mind, could I have the name and phone # of that dealership?
    Any help is greatly appreciated.

  7. #7
    Join Date
    Jun 2003
    Location
    The Heartland of Indiana
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    My dealer sent mine to a Goodyear dealer, great alignment, no scratches

  8. #8
    Join Date
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    Charlotte, N.C.
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    My dealer has done mine twice and each time he takes off the MM wheels and puts on those from a GM so they can use the normal "clamps"..then return the MM tires --all is ok--may want to have them do that for those of you having the dealers do the alignment....
    03' MM Black 300 A - (FOR SALE--)
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  9. #9
    Join Date
    Dec 2002
    Location
    Long Island, NY
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    Tom - Sounds like a very sharp dealer. Good dealers are hard to find. Most could care less.
    2003 Marauder 300B,
    6468 out of 7839 - Thanks Brian
    Heated Seats
    35% Tint
    Mercury All Weather Mats
    Trunk Organizer - Thanks MartyO
    Sold 4/3/2009 Now resides in AL.
    1961 Pontiac Bonneville Convertible
    1973 Oldsmobile Toronado
    2012 Kia Sedona Van
    2008 Corvette Convertible
    2003 Marauder 300 A Thanks Larry O 6/14/17
    2021 Prius Prime Limited
    2023 Chevrolet Silverado High Country
    Member # 440
    ----- John

  10. #10
    Join Date
    Sep 2002
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    TX
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    You know now that I've had a few Shiner Bocks I feel better............

  11. #11
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    m-m-m-m-m-m...Bock beer...hard to get in New England...
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  12. #12
    Join Date
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    Dealer they just don't understand. To us it MORE than a car.
    Member # 383.

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  13. #13
    Join Date
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    Plano, TX
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    "If you value your life as much as I value my car, you will not damadge it."

    "Useing the wrong equipment to balance my wheels, and I will use the wrong equipment to remove your brain."
    Gone, but not forgotten

    "I don't drink beer, I drink Guinness."

  14. #14
    Join Date
    Sep 2002
    Location
    TX
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    61
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    Well my Shiner has worn off and I have none left.
    Wheel damage day 2.

    I called,(did I mention this dealer NEVER calls me?)around noon and left a message.An hour or so later I get a call from the service manager.
    Says he,I called my service rep at Ford and he says they (Ford) do not have an addapter or fixture to alian a Marauder with stock wheels without damaging them.
    I say Really?When do I get my new wheels?
    He says no Ford wants to repair mine to my SATISFACTION.
    I say you can't repair them and make me Happy,YOUR service Dept.Damaged my property,you admited it,I DO NOT WANT YOUR LOW COST,TO YOU,REPAIR I WANT NEW WHEELS!!!!!

    I'm thinking this will end with me getting nothing.I don't want any sanding,refinishing on my wheels.There's no way any spot repair will look good down the road.

  15. #15
    Join Date
    Sep 2002
    Location
    Cape Cod, MA
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    13,676
    cyclone:

    That is absolutely unacceptable...how can Ford sell a car they're incapable of servicing correctly?

    My mechanic, who also does my alignments, says he's used to dealing with wheels like ours...he deflates the tire, and has some kind of adaptor that allows his alignment jigs to grip the wheel from behind the edge, between the lip and the tire...so this is obviously some kind of super-secret custom-made adaptor that Ford knows nothing about?
    The Blackbird
    Trilogy #61
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    The Spruce Goose
    2004 Grand Marquis LS Limited Edition
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